What We Collect and Why We Collect It
When you create an account, we collect the details you provide — your name, contact number, email address, and the payment method you choose. If you use GCash, Maya, or InstaPay, the transaction reference and wallet identifier are recorded against your account for verification and withdrawal
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processing purposes. We also collect device and session data: your browser type, IP address, and the pages you navigate. This helps us detect unusual access patterns and keep your account secure. We do not collect more than we need. Data gathered during a GCash deposit, for
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example, is used to confirm the transfer and update your account wallet — nothing beyond that. We retain transaction records for the period required by applicable law in the Philippines; once that period expires, records are either deleted or anonymised. Your information is processed only where
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local law permits, and access to it within our team is restricted to roles that require it for account operations or support. You have the right to ask what data we hold on you and to request corrections at any time through our support channels.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.